National Grid Login

Video demonstration and instructions on how to use the National Grid Login:

Follow These Steps to access your account:

1. First Enter the National Grid Login address or URL into the address bar of your browser:

https://www1.nationalgridus.com/SignIn

2. Then on the empty text field next to SIGN IN ID, enter your Username or your User ID

3. Next on the empty text field next to PASSWORD, enter your Password

4. Click or tick off the box next to REMEMBER ME so you don’t have to login each time you access your account

5. Make sure you check your credentials as most login pages are case-sensitive

6. Finally, click the SIGN IN button to proceed to your account

 

 

Are you having trouble logging in?

If you're still having trouble logging in, you can follow these steps to retrieve or reset your USERNAME and PASSWORD.

1. Under the text field that says SIGN IN, click the link that says I FORGOT MY SIGN IN ID? 

2. A pop up window will appear. Follow the instructions there and provide the needed information to retrieve or reset your Username. In this case, you will have to enter in your Notifications Email or the email address you designated to recieve notifications.

3. If you still cannot log-in, under the text field of the Password, click the link that says FORGOT PASSWORD? 

4. Follow the instructions there and provide the needed information to retrieve or reset your Password. In this case, you will have to enter in your Username or Sign In ID to reset or retrieve your Password

Still having trouble logging in? Not to worry, simply contact the National Grid directly and get help with your National Grid Login:

Electricity contacts

Customer support:

Get answers Contact us form
1-800-322-3223
Hearing/speech-impaired:
1-800-322-3223 ext. 711

Power outages:
Outage central
1-800-465-1212

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Gas contacts

Customer support:

Get answers Contact us form
For existing customers:
1-800-233-5325
For new customers:
1-877-696-4743

Hearing/speech-impaired:
1-800-233-5325 ext. 711

Browse our complete directory

Gas emergencies:

Greater Boston area:
1-800-233-5325

All other MA areas:
1-800-548-8000